I am very excited to announce that I am now set up for Telehealth appointments. As telehealth for osteopathic appointments is reasonably new I am guessing you have a few questions like what is it? how do I use it and why would I choose Telehealth over an in person appointment?

Let me try and answer a few of those questions for you.

What is tele health?

Telehealth is a secure video based service which allows us to conduct an online consultation. While I obviously can't do any hands on treatment 

there are still many aspects to an osteopathic treatment that can still be provided via videao. such and  assessment, education, diagnostic advice, lifestyle advice, rehabilitation programs and self therapy stratagies.

What are the benefits of Telehealth?

 

  • I can see you even if you are a long way away

  • I can see you even if you can't physically get to me.

  • Cheaper consultation fee.

  • No travel time required.

  • Can be in varied environments – home, work etc 

  • Allows the practitioner to assess ergonomic setup such as desk set up or sleeping position , breast feeding or baby wearing positions

  • More time Slots available.

How do I book in a Telehealth consultation

You can book in online by clicking the above button or give me a call on 0404064589. Once you have booked in you will recive a linkto your tele health appointment.

What equipment will I require?

You will require a stable internet connection, on a mobile device, tablet, laptop or desktop computer with a webcam and microphone. Laptop or desktop computers are ideal as we will often ask you to step away from your device to demonstrate certain movements and exercises.

How much does telehealth cost and how do I pay?

I have reduced Telehealth appointments to $50 for 45 mins as you can't claim Telehealth appointments on privet health so the price of the  appointment is designed to reflect this. After your telehealth appoint you will be sent an invoice.

Do I need a follow up appointment?

As with our regular physical service, the amount of consultations required for each individual is varied. We will discuss this with you during your consultation.

Is this covered by my private health insurance?

Osteopathy Telehealth appointments are not currently covered by private health cover. How ever if you are on a medicare care plan telehealth appointments are bulk billed.

What should I wear during my consultation?

As with your regular consultation, it is best to wear loose, comfortable clothing for your online consultation. Remember that your practitioner will need to be able to assess your movement through the video stream only, so appropriate clothing is really important.

If you have any questions surrounding Telehealth or would like to gather some more information, please give our team at Total Balance Healthcare a call on (03) 9773 8085. Otherwise, we look forward to seeing you online!

Before your consult

In the lead up to your appointment time, our team will be in touch via email with a link to download the necessary software to conduct the consultation. We are currently using a software program called Zoom which is a free and easy-to-use video conference service. Electronic equipment required is outlined in the FAQ section below.  10-15 minutes before your scheduled consultation, we will get in touch to troubleshoot any software problems or other issues which you may have.   Our team will also send through detailed instructions of how to complete payment (via the use of encrypted software) which can be completed following the consultation.   It is also a good idea to setup your home desk before the consult. See some ergonomic tips via one of our blog posts here.

During your consult

Your online consultation will follow in the same manner as your typical physical consultation, minus the manual therapy of course! Your practitioner will conduct the normal case history and ask you some questions about your injury, before doing a physical assessment. The assessment will generally require you to demonstrate different movements and activities, as well as placing your body into different positions to help your practitioner ascertain what is going on.  Upon completing the physical assessment, your practitioner will take you through different strategies in order to help your condition – this may include self-massage instructions, management advice, rehab advice, lifestyle advice, ergonomic advice or (likely) a combination of all of the above.

Your consultation is likely to take around 20 minutes rather than the usual 30 minutes we have in physical consultations.

 

After your consult 

Following your consultation, your practitioner will send any resources or management plans through to you via email. They can also discuss any future appointments with you.
At this point you can finalise your payment through the steps outlined in the initial email before your first consultation.

What should I wear during my consultation?

As with your regular consultation, it is best to wear loose, comfortable clothing for your online consultation. Remember that your practitioner will need to be able to assess your movement through the video stream only, so appropriate clothing is really important.

If you have any questions surrounding Telehealth or would like to gather some more information, please give our team at Total Balance Healthcare a call on (03) 9773 8085. Otherwise, we look forward to seeing you online!

Osteopathic Telehealth appointments 

© 2017 Bonnie Maplestone

. Proudly created with Wix.com

  • pinterest-icon-HR
  • insta-icon-HR
  • facebook-icon-HR